"We believe in our product so strongly, we are willing to offer this revolutionary 100% satisfaction guarantee." But what does this mean for you? Well, it means that if you are not fully satisfied with your car hire for any reason, Value Car Rentals will give you your next hire car of the same value - absolutely FREE. • Speak to the local supplier straight away and give them a chance to sort out the problem. If this fails - • Call us. We are known for our great service and will bend over backwards to sort out the problem there and then, leaving you to get on and enjoy your holiday Never wait until after your holiday to notify us of a problem, as without prior notification your guarantee will be void!We′re convinced the guarantee works and so are our customers... In September I had a rental car problem in Spain which caused a lot of inconvenience to my holiday plans. The details were made known to Value Car Rentals, including my actions to remedy the problem. Without any clamour for compensation, Value Car Rentals promptly offered a generous credit even though the problem was not caused by Value Cars. In my opinion their slogan, ′100% Satisfaction Guaranteed′ is well deserved in efficiency, service and certainly customer relations′ Mr. Dennis Shadbolt - Newcastle-upon-Tyne "Just a little note to say thanks for the way you solved my problem. I just wish everyone acted the way you do. Thanks a million!" Mr. Sam Gibson If you have any questions or want to know more then please contact us
|
